Accounts Receivable Associate

Laya is a modern accounting, tax, and advisory firm for businesses that want predictable monthly closes, decision-ready reporting, and a clear path from accounting to tax and advisory. We pair licensed experts with technology we build ourselves, and we run industry-specific playbooks — from startups and agencies to restaurants, retail, and professional services — so our clients' books reflect how their business actually works. We are a distributed team, working across the US, India, Latin America, and the Philippines.

Our product is financial truth, so we hire and retain against four values. They are ordered from least trainable to most trainable, and when two of them collide, the higher one wins.

• Integrity. Always doing the right thing and owning your actions — not situational, and not dependent on whether anyone is watching. The numbers are what the numbers are. Mistakes surface immediately and travel upward, and we own our decisions in writing.
• Talent. The raw ability to reason through a problem you have never seen before and to take on new domains quickly. We hold a high bar and would rather leave a seat open than fill it below that bar — and we owe real development to everyone who clears it.
• Grit. Doing whatever it takes to deliver an outcome you have claimed as yours. Setbacks produce a next step, not an explanation, and the unglamorous work gets the same commitment as the interesting work.
• Expertise. The judgment that comes from having seen the work — many clients, many edge cases, many closes. It ranks last only because it is the one thing we can build here; the first three you bring with you.

How we work follows from that. We define the outcome before the work starts — what "done" means, by when, and who owns it. We turn everything we do repeatedly into written process, because a process that lives in one person's head is a liability, not an asset. And we delight clients through the absence of surprise: reliability, proactivity, and clarity, always inside scope.

Everyone here is measured on the same three dimensions they were hired against — Reasoning, Process, and Communication.

This role owns the money Laya is owed. You will run the receivables cycle for the firm itself — issuing engagement invoices, applying payments, keeping the aging clean, and working with clients whose balances have gone past due — so that Laya's own cash position is never a surprise to anyone.

This is an internal finance role rather than a client-services one. Your client is Laya. You will work in our billing systems alongside the accounting team, and you will be the person who knows, on any given day, exactly what is outstanding and why.

A successful first year looks like this: invoices go out on schedule without anyone chasing them, cash application stays current, balances past 60 days are the exception and every one of them has a documented next step, and leadership never learns about a collections problem after it has already become one.

• Issue and send invoices for Laya's engagements on schedule, checking each one against the engagement terms before it goes out.
• Apply incoming payments and reconcile receipts against invoices and the general ledger, so the AR balance always ties.
• Own the receivables aging: review it every week, know the story behind every past-due balance, and keep that story written down where the rest of the team can see it.
• Run collections follow-up directly with clients — reminders, payment arrangements where they are warranted, and clear escalation when a balance is genuinely at risk. These are relationships we intend to keep for a decade, and your tone should reflect that.
• Handle billing questions and disputes end to end, coordinating with the accountant who owns the engagement rather than handing the problem back.
• Keep billing data clean — correct entities, terms, and billing contacts — so invoices reach the right person the first time.
• Flag collection and revenue risk to leadership early, with the number and a recommended action attached, not just the problem.
• Write down how the work is done and improve that playbook every time something breaks.

• 2+ years in accounts receivable, billing, collections, or a similar finance operations role.
• English at C1 or above, written and verbal. You will email US business owners about money they owe, and tone decides how those conversations go.
• Comfort with a modern billing stack — Stripe, QuickBooks Online, or similar — and real fluency in spreadsheets.
• Meticulous by default. This role is judged on whether the numbers tie out and whether nothing was quietly missed.
• Persistence. Collections is following up a fourth time, politely, after three unanswered emails.
• Willingness to work a schedule with meaningful daily overlap with US Eastern time.
• Discretion. You will see the firm's financial position.

Also useful

• Experience working for a US-based company or with US clients.
• Exposure to recurring or subscription billing.
• Having cleaned up an AR ledger that had been neglected before you got to it.

USD 1,400 – 1,700 per month, depending on experience. We would rather put the band in the posting than discover a mismatch in the final round.