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Notes on running a business.

Practical guidance on cash flow, accounting, and the decisions that come with running a business.

Articles — Page 9

Agency/Service-Business Profitability
July 3, 2026
11 min read

Contractor Cost Allocation for Agency Client Profitability

Most agencies misallocate contractor costs — spreading them evenly or not at all — and end up with client profitability numbers that are fiction. Here's how to do it right.

Agency/Service-Business Profitability
July 2, 2026
11 min read

Scope Creep and Agency Profitability: What It Really Costs

Scope creep is the silent margin killer at most marketing agencies. This guide breaks down the real financial cost with worked examples, shows how to track it in your books, and gives you a practical framework to stop doing free work.

Agency/Service-Business Profitability
July 1, 2026
11 min read

How to Find Underwater Retainers at Your Agency (2026 Guide)

An underwater retainer is one where the hours and costs you're delivering exceed what the client is paying — quietly destroying your agency's margins. Here's how to find them before they sink you.

Agency/Service-Business Profitability
June 30, 2026
11 min read

The Blended Margin Trap: Why Performance Agencies Look Profitable But Aren't

Blended margins make performance marketing agencies look healthy on paper while individual clients and services quietly bleed money. Here's how to spot the trap and fix it before it stalls your growth.

Agency/Service-Business Profitability
June 29, 2026
11 min read

Net Revenue Margin at a Performance Agency: How to Calculate It

Net revenue margin at a performance agency is calculated differently than at other service businesses — pass-through ad spend distorts gross revenue and makes standard margin formulas misleading. Here's how to calculate it correctly.

Agency/Service-Business Profitability
June 28, 2026
4 min read

Gross vs. Net Revenue for Marketing Agencies

Distinguish client billings, agency service revenue, and accounting revenue. Use a worked example and understand why principal-versus-agent analysis matters.

Agency/Service-Business Profitability
June 27, 2026
11 min read

Client Profitability Analysis for Paid Media Agencies (2026 Guide)

Most paid media agencies are flying blind on client profitability. This guide shows you exactly how to calculate, track, and act on client-level margins — so you know which clients are building your business and which ones are quietly draining it.

Advisory & Decision-Making
June 26, 2026
11 min read

7 Startup Accounting Mistakes That Hurt Fundraising

Messy books don't just slow you down — they kill funding rounds. Here are the 7 most common startup accounting mistakes that raise red flags with investors, and exactly how to fix them before your next raise.

FAQ

Before we talk.

A few practical details, so you know what to expect.

Where can I see an example of Laya’s monthly reporting?
The Sample Close page shows an illustrative agency close with financial statements, client margins, and operating insights. It is an example, not an actual client result.
Which plans include monthly accounting?
Base, Summit, and Peak include monthly accounting. Base starts at $500 per month. Vista is advisory only for businesses with an existing accounting team. See Pricing for inclusions and billing terms.
How should I use the examples and calculators?
Use them to explore a decision with your own inputs. Illustrative figures are not industry benchmarks or a forecast for your business. Check the assumptions and consult your accounting advisor before acting.

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Disclaimer: The articles and FAQs on this page are for general informational purposes only and do not constitute financial, tax, legal, or accounting advice. The information provided is not a substitute for consultation with a qualified professional. Consult a licensed accountant, CPA, or financial advisor for advice specific to your situation.